Hotel Discovery

Breaking free from broker monopolies through verifiable hotel credentials and direct discovery.

The Problem: Hotel Discovery & Broker Domination

The hotel industry is a striking example of how centralization locks value. Today, nearly all hotel reservations happen through brokering platforms like Booking.com, Expedia, Agoda, or Airbnb. These intermediaries capture a huge share of hotel revenues and quietly raise room costs for travelers.

The Paradox

While users believe they’re saving money, they actually pay more, since hotels must increase their prices to cover broker fees.

Market Reality

If a hotel isn’t listed on broker platforms, it effectively doesn’t exist in the market.

Current Centralized Model

Centralized Brokers«broker-group»«broker»Booking.com«broker»Expedia«broker»Agoda«broker»Airbnb«user»Traveler«hotel»Hotel / PropertyBroker visibility lock-in + data captureSearches / BooksHigh Commissions 💸

Travelers

Search and book through centralized platforms

Brokers

Control visibility and extract high commissions

Hotels

Pay high commissions for visibility

Hotel Management Systems Today

To manage their properties, hotels rely on Hotel Management Systems (HMS)—either proprietary SaaS or open source solutions. Open source HMS let properties keep control, but discovery is still broker-controlled.

Why Open Source HMS Appeals to Hotels

No Vendor Lock-in

Host software anywhere and maintain full control.

Data Ownership

Hotels retain complete ownership of their data.

Key Open Source Modules

  • Property Management System (PMS)
  • Booking Engine
  • Hotel Website Builder
  • Hotel Mobile App Skeleton

Software Add-ons

Channel managers that sync inventory with broker platforms.

Custom Development

Tailored features for specific hotel groups or specialist operators.

Managed Hosting

Running the HMS stack for properties that don’t want to self-host.

The Visibility Problem Remains

These systems work well for hotel operations, but visibility is still dictated by brokers. Even when hotels run their own sites or apps, most new guests still arrive via the broker monopoly.

Enter Verana: Making Hotels Instantly Discoverable

Verana changes the game by removing dependency on centralized brokers.

1

Create a Hotel Ecosystem in Verana

  • Establish rules via an Ecosystem Governance Framework (EGF).
  • Create a Trust Registry and define a Hotel Credential Schema in Verana.
2

Add Verifiable Trust to Open Source HMS Software

Integrate Verana’s Verifiable Trust stack into booking engines, PMS, and mobile apps.

3

Launch a Verifiable User Agent

  • Build a global mobile app or website (the “HMS Provider App”).
  • Function as a browser for verifiable hotels.
  • Act as a broker competitor—without extracting rents.

Hotels Attach Their Credentials

Architecture diagram connecting trust layer, HMS providers, hotels, and travelers

Trust Layer

VPR, DID Directory, Search API

HMS Providers

Governance & User Agents

Hotels

Verifiable Services

Travelers

Direct Search & Booking

What Everyone Gains

What Hotels Gain

Searchable

In the HMS Provider’s global app.

Bookable Directly

Bypassing brokers completely.

Empowered

Interact with guests through verifiable credentials.

What Guests Gain

Trustworthy Search

Verifiable discovery experience.

Direct Booking

Book directly with hotels via the HMS Provider app.

Privacy-Preserving

Identity verified but never exploited.

The Verifiable Hotel Discovery Journey

Step-by-step journey showing traveler using an HMS provider app to discover verified hotels
1

Discover & Trust

Search hotels with trust filters.

2

Verify Results

View verified credentials and governance.

3

Verify & Book

Check credentials and create reservation.

4

Direct Booking

Confirmation without intermediaries.

Why This Matters

For Hotels

Regain independence, protect margins, and own the guest relationship.

For Travelers

Lower prices, verified reviews, and transparent offers.

For HMS Providers

Compete with global brokers by offering open, decentralized visibility.

For the Internet

A public-good trust layer that returns value to participants.

Conclusion

The hotel industry doesn’t need to be trapped by centralized brokers. By using Verana’s decentralized trust infrastructure, Hotel Management Systems can transform discovery and bookings.

Instant Visibility

Make hotels visible without intermediaries.

Trustworthy Interactions

Enable credential-based interactions between hotels and guests.

Fair Economic Model

A privacy-preserving approach where value stays with participants.

The Hotel Revolution

With Verana, hotels can finally say: “We own our reservations, our reputation, and our data.”

Ready to Liberate Your Hotel Business?

Join the revolution in decentralized hotel discovery and take back control from centralized brokers.